Marketers Still Can’t Tie Social to Bottom Line – eMarketer

Soft metrics still the most popularNearly nine in 10 companies in the US will market on social media this year, according to eMarketer, indicating that the channel has become almost a requirement for most brands. But measuring success beyond soft metrics like “engagement” is still far away for many, according to research.Econsultancy and Adobe found in August that 57% of companies around the world said the deepest level at which they could track the effectiveness of social media marketing was in terms of engagement, such as the number of followers, comments and time spent on social pages. Even more agencies said this was the deepest metric their clients could track.

via Marketers Still Can’t Tie Social to Bottom Line – eMarketer.

Why Clint Eastwood’s RNC Speech Is a Model For Brand Journalism | Brand Journalists

People don’t want perfect; they want real.

Eastwood shot from the hip and sounded like any interesting person you might run across at the bus stop or corner bar during your day. That’s why his speech is the one people will remember more than any other this political season. People tune out anything they think is “crafted” or “scripted.” Eastwood was real, and real is what people crave.

via Why Clint Eastwood’s RNC Speech Is a Model For Brand Journalism | Brand Journalists.

Social Collaboration Tools Can Make Your Business More Efficient

We’ve seen a significant increase in contingent workers since the Great Recession; technology is one of the reasons this growth is possible. Employees no longer have to be in the same location to feel connected. Technology can help us feel a part of a team even if we’re thousands of miles away.There’s a specific technology that’s helping to pave the way — social collaboration software. This software market was a $600 million industry in 2010, but it’s estimated to reach $6.4 billion in 2016. If you’re looking for a way to stay connected, feel engaged and get stuff done, exploring social collaboration could be worthwhile.

via Social Collaboration Tools Can Make Your Business More Efficient.

If Content Is King, Multiscreen Is The Queen, Says New Google Study | TechCrunch

New research out from Google, working with market analysts Ipsos and Sterling Brands, puts some hard numbers behind the often-noticed trend of how people in the U.S. are using a combination of phones, tablets, computer and TVs to consume digital content.

While each of these has a significant place in our consumption today, their real power lies in how they are used together — in combination, 90% of all of our media consumption, or 4.4 hours per day, is happening across all four (which doesn’t leave much room for paper-based books and publications; or for radio). This not only has implications for how content is designed, but also for how companies like Google will continue to hedge their bets across all four screens.

via If Content Is King, Multiscreen Is The Queen, Says New Google Study | TechCrunch.

Photo- and Video-Sharing Popular on Twitter – eMarketer

Users turn to Instagram, Tumblr and Twitter itself to post pictures

As the number of Twitter users grows, consumers are using the site to share photos, videos and other links with their followers.

eMarketer forecasts that US adult Twitter users will reach 31.8 million in 2013, up 14.9% from the 27.7 million users in 2012. As the base grows, the way consumers use the site and what they share is also changing.

via Photo- and Video-Sharing Popular on Twitter – eMarketer.

Age, Interests Dictate Social Networks Used – eMarketer

Social network users overall skew young, but when looking at specific sites, differences emerge between age groups.

In June 2012, Pingdom analyzed DoubleClick data and found that 26% of US social network users were between the ages of 25 and 34, with another 25% between the ages of 35 and 44. Users ages 18 to 24 made up 16% of all US social network users. This study looked at users of a variety of sites, including Facebook, Twitter, LinkedIn, Pinterest, Tumblr, Reddit, StumbleUpon, deviantART and Goodreads.

via Age, Interests Dictate Social Networks Used – eMarketer.

You know what? I don’t want to be your client’s kibble

At present, the practice of PR is full of mistaken ideas. Let’s spot a few together…

The first is thinking that email is an essential medium through which you can place stories without doing any more work than drafting a press release, titling your email “Press release”, writing “Please find the attached press release” and titling the attached press release as (what else?) “pressrelease.doc”.

Yeah, you’re laughing, aren’t you? I get a couple of those a month though, a statistic that has remained unchanged for at least ten years.

The second is thinking that “a follow-up call” will magically make me interested in what you wrote. Yes, I know that it’s the client who wants you to make that call so you can put a little mark in the column next to my name, show them you sent the press release and then followed it up.

You know what? I don’t want to be your client’s kibble. Every journalist I know *hates* those calls. Every PR person I know hates making them. Feel free to print this out and “accidentally” leave it on your client’s desk. Just because they’re checkbox-obsessed doesn’t mean the rest of us have to be. Your time and mine would be better spent considering one of the points below.

via You know what? I don’t want to be your client’s kibble.

You say Google+ is a ghost land? Time to revisit that one | Internet & Media – CNET News

Compared with Facebook or Twitter, Google+ can seem like a veritable ghost land. I’m finding few posts from friends or interesting people on the service. And it’s not just anecdotal observations of there being slim pickings. A recent report by RJMetrics found weak user engagement with the social network. And yet Google+ claims to have an ever-growing number of users. So how has it managed to pull off that neat feat?

The not-so-apparent fact is that Google has aggressively integrated its social network throughout its properties, thus driving users to unwittingly use Google+. This is particularly true of Google+’s pages for small businesses, also known as Google+ Local.

For instance, when users search for a small business, Google automatically showcases that business on the right side of the page, as part of its Knowledge Graph initiative, which provides aggregated “answers” in addition to search results.

via You say Google+ is a ghost land? Time to revisit that one | Internet & Media – CNET News.

Amol Rajan: Being media-trained can turn winners into losers – Commentators – Voices – The Independent

One of the world’s finest athletes achieved a historic feat on Sunday, in a first for his country in his chosen sport. Hashim Amla became the first South African to score a triple century in Test cricket. At the end of the day’s play, he was interviewed by Channel 5’s Mark Nicholas. It was one of the most tedious sequences any camera has ever captured.Asked how it felt to enter the pantheon of greats, Amla produced a series of platitudes. Except he did so in short, cliché-ridden answers, reminding me of the Fast Show sketch in which footballers, interviewed post-victory, finish every answer with: “Yeah, the boys are thrilled with the three points and we’re just looking forward to the next game.”

via Amol Rajan: Being media-trained can turn winners into losers – Commentators – Voices – The Independent.