I recently attended an event with a large number of advertising executives. All of them are coming to grips with the change from the era of push media to the era of social media, which might more properly be called “pull media.” At its core, the social revolution allows people to consume what they want, when they want, and largely on the recommendation of friends and other non-professional influencers. Attempt to graft old models onto it and you are doomed to struggle; find models that are native to the medium and you will thrive.
At O’Reilly, we first learned this lesson in 1992, when we published The Whole Internet User’s Guide and Catalog, the first popular book about the Internet, and the first to cover the as-yet undiscovered World Wide Web. (When we published the book, there were only about 200 websites, and the first web conference which we convened, “the World Wide Web Wizards Workshop” had thirty attendees, albeit among them such later luminaries as Tim Berners-Lee and Marc Andreesen.) We had the great good fortune to hire Brian Erwin, formerly the head of activism for the Sierra Club, to help us with our PR and marketing.
“People don’t care about your book,” I remember Brian saying to me. “They care about the Internet itself.” Instead of marketing the book, we used the book to market the Internet. And we used the native tools of the Internet (at the time, principally mailing lists and usenet newsgroups) to find people who were also evangelical about the power of the Internet, and offered them free copies of the book to help with their evangelism. The book sold over a million copies, and was selected by the New York Public Library as one of the most significant books of the 20th century.
via It’s Not About You: The Truth About Social Media Marketing | LinkedIn.