The Facebook Timeline that brand pages were forced to switch over to last week is “flawed,” according to an eye movement study of six brand pages by SimpleUsability, with many of the new features going unnoticed or being misunderstood.
“The average user doesn’t fully understand the new layout, or interact with it in the way intended,” said Guy Redwood, managing director of SimpleUsability. “This will likely change over time, but as the mechanics of obtaining ‘Like
via Eye Movement Study Reveals Six Must-Know Things About Facebook Brand Pages.